The new bike guarantee

Quality of assembly

Our certified technicians perform over 130 steps during our 2.5 hours hands-on assembly on every bicycle on our sales floor. This assembly is also followed by a complimentary bicycle check-up after the initial riding period of 30 days or 15 good rides.

Certified fitting services

Cyclesmith is proud to offer sizing and fitting services to all of our customers during the selection of a bicycle or as a post-sale service. We are also happy to provide a selection of packages to fit any cyclist to their current or new bicycle. Our dedicated fitting room and equipment enables us to offer these services in a convenient and private environment.

Bicycle customization

Using our extensive in-house selection of parts, components, and accessories, our customers can be sure we will be able to adjust, change and modify their bicycle to their exact needs. All contact points, gear ratio and biometrics adjustments can be performed instantly with our on-hand inventory.

1-step bicycle registration

As part of our post-sale customer service, Cyclesmith will register your bicycle directly with the manufacturer.

W.O.W. program

Every bicycle sold by Cyclesmith comes not only with its respective lifetime warranty, but also with our “Work-On-Warranty” offer. This will cover any replaced frame with complimentary labour and discount on parts to get you back on the road or trail as soon as possible. Being a customer at Cyclesmith has its privileges.